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Communication Skills
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Course Name
BCA (Bachelor of Computer Application)
Subject Code BC0032 (Communication Skills)
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PART - A
PART - B
PART - C
Communication Skills Syllabus.
Unit 1 Language and Communication
Definition of Communication: Function and Purpose of Communication; Process
of Communication; Barriers to Effective Communication; Types of Communication:
Verbal Communication, Non-verbal Communication; he Impact of Communication on
Performance
Unit 2 Remedial English
Parts of Speech: Nouns, Pronouns, Adjectives, Verbs, Adverbs, Prepositions,
Conjunctions, Interjections; Sentences; Subject-Verb Agreement; Active Voice and
Passive
Voice; Degrees of Comparison; Direct and Indirect Speech; Question Tags
Unit 3 Oral Skills for Effective Communication
Advantages and Disadvantages of Oral Communication: Improving Oral
Communication; One-to-One Oral Communication: Face- to- face Communication,
Communication through
Telephone; Oral Presentations: Making an Effective Oral Presentation, Basic
Steps for Oral Presentations, Visual Aids, Using Overhead Projectors, Using
Slide Projectors, Making
Power Point Slides
Unit 4 Listening Skills
Meaning of Listening; Types of Listening; Barriers of Effective Listening;
Strategies for Effective Listening; Semantic Markers; Listening to Customer
Complaints
Unit 5 Reading Skills
Meaning of Reading: Purposes of reading, Reading as a skill, Types of
reading: Skimming, Scanning, Extensive reading, Intensive reading, Loud and
silent reading; SQ3R Technique
of Reading
Unit 6 Writing Skills
Note Taking: Strategies of note-taking; Paraphrasing; Elements of writing:
Cause and Effect, Cohesion; Business Letter Writing: Principles of Writing
Letters, Structure of a
Business Letter, Types of Business Letters, Job Applications; Other Business
Communications: Press Releases, Fax, Telegram and E-mail.
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